Because each piece of our bespoke jewelry is designed by you and meticulously crafted by our artisans, returns are rarely needed. Every detail is reviewed and approved by you prior to production, ensuring that the final creation matches your vision perfectly.
However, your satisfaction is our top priority. If your item isn’t exactly as promised, or if you encounter any issues, we are committed to making it right. Whether that means adjusting your piece or offering a resolution that ensures your happiness, we are here to help.
- 90-Day Return Policy: You have 90 days from the date of delivery to initiate a return or request an adjustment on your jewelry.
- Customer Care: Our team is available to assist with any questions or concerns you may have, ensuring a seamless experience.
Please note: Return shipping costs are the responsibility of the customer.
Your jewelry is as personal to us as it is to you. We’re with you every step of the way—before, during, and after your purchase.